Find the Ideal Kettle and Tea Cup Set to Elevate Your Tea Time →
Find the Ideal Kettle and Tea Cup Set to Elevate Your Tea Time →

Terms Of Service

By using our website at https://timexso.com/, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please discontinue use of our website.


Website Use

  • You are granted a limited, non-exclusive, non-transferable, and revocable license to use our website solely for shopping and purchasing products.
  • You agree not to engage in any actions that disrupt or interfere with the website’s proper functioning.

Intellectual Property

  • All content, including text, images, graphics, logos, and software, is the exclusive property of Timexso and is protected by intellectual property laws.
  • Any unauthorized use of website content is strictly prohibited.

Product Information

  • We strive to provide accurate product information but cannot guarantee its completeness, accuracy, or currentness.
  • Product details may be modified or updated at any time without notice.

Product Availability

  • Product availability is subject to demand and stock levels. Some products may occasionally be out of stock.
  • If a product you ordered is unavailable, we will notify you to offer a substitution, delay, or cancellation.

Order Processing and Shipping

  • Orders are processed Monday through Saturday within 2-3 business days.
  • Shipping within the USA takes an estimated 4-7 business days with a flat rate of $4.99.
  • Tracking information will be provided upon shipment.

Payment

  • We accept credit cards and PayPal as payment methods.
  • By providing payment details, you represent that you are authorized to use the payment method and authorize us to charge for the total purchase amount.

Returns and Refunds

  • We offer a 16-day return policy for most products. Returns must meet the conditions outlined in our return policy.
  • Contact us at [email protected] to initiate a return. Refunds will be issued to the original payment method within 8-10 business days after receiving the returned product.

Order Cancellations

  • Orders can be canceled prior to shipment. Once shipped, cancellations are not possible; however, you may follow the return process to request a refund.

Warranties

  • All products are sold “as is” and “as available.”
  • We disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

  • Timexso is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or purchases made.

Governing Law

  • These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

Dispute Resolution

  • In the event of a dispute, we encourage you to contact us at [email protected] for resolution.
  • Any unresolved disputes shall be addressed in accordance with California state laws.

Modifications to Terms of Service

  • Timexso reserves the right to revise these Terms at any time without prior notice.
  • Continued use of the website after changes are posted constitutes your agreement to the revised Terms. Please review these Terms regularly.

Contact Us

For any questions regarding these Terms, please contact our customer service team:
Email: [email protected]

Thank you for shopping with Timexso!