At Timexso (https://timexso.com/), we are dedicated to providing a seamless and secure shopping experience. The following billing terms and conditions apply to all purchases made through our platform.
1. Payment Methods
We accept major credit/debit cards and PayPal.
Full payment is required at checkout. By providing payment information, you authorize Timexso to charge your selected payment method for the total order amount.
2. Order Confirmation
After placing an order, a confirmation email will be sent with:
- Order summary
- Shipping details
- Total amount paid
Please check this email and contact [email protected] immediately if you notice any issues.
3. Order Processing & Shipping
- Processing Time: 2–3 business days (Monday to Saturday, excluding holidays)
- Shipping Time: Estimated 4–7 business days within the USA
- Shipping Fee: Flat rate of $4.99
- Tracking: Provided via email once your order ships
4. Billing Information
Billing details, including any applicable taxes or fees, are shown at checkout and included in your email confirmation.
For any billing-related inquiries, contact: [email protected]
5. Returns & Refunds
- Products may be returned within 26 days of receipt if they meet the conditions in our Return Policy.
- Refunds will be issued to the original payment method within 8–10 business days after the return is received.
- To initiate a return, please contact: [email protected]
6. Cancellations
Orders may be canceled before shipment by contacting our support team.
Once shipped, cancellations are not possible, but you may request a return per our Return Policy.
7. Policy Updates
We reserve the right to modify these billing terms at any time. Updates will be published on our website.