At Timexso (https://timexso.com/), we are dedicated to offering a seamless and secure shopping experience. The following billing terms and conditions apply to all purchases made through our platform:
Payment Method
- We accept a variety of payment methods, including credit and debit cards, PayPal, and other electronic payment options.
- Payment is required at the time of purchase unless otherwise arranged.
- By providing your payment information, you authorize Timexso to charge the total amount to your designated payment method.
Order Confirmation
- After placing an order, you will receive an order confirmation email containing:
- Details of your purchase
- Shipping address
- Total amount paid
- Please review this confirmation carefully and contact us immediately at [email protected] if there are any errors or discrepancies.
Order Processing & Shipping
- Orders are processed within 2-3 business days (excluding holidays and weekends).
- A flat shipping rate of $4.99 applies to all orders within the USA.
- Once shipped, a shipping confirmation email with tracking details will be sent.
Billing & Invoicing
- Billing details, including total amount, payment due date, and applicable taxes or fees, will be provided at checkout or via email.
- For questions or concerns about billing or invoicing, please contact us at [email protected].
Refunds & Returns
- We offer a hassle-free return policy for products returned within 16 days of receipt.
- Refunds will be issued to the original payment method and processed within 8-10 business days after receiving the returned product.
- To initiate a return, contact our support team at [email protected].
Order Cancellations
- Orders can be canceled prior to shipment by contacting our customer support team.
- If the order has already been shipped, it may still be eligible for return and refund per our return policy.
Customer Support
- For any questions or feedback regarding your purchase, billing, or other inquiries, please reach out to our customer support team via:
- Email: [email protected]
- Live Chat: Available during business hours.
Changes to Billing Terms and Conditions
- We reserve the right to update these terms and conditions at any time.
- Changes will take effect immediately and will be communicated via our website or email.
- Customers are encouraged to regularly review the billing terms to stay informed.
Thank you for shopping with Timexso. Your satisfaction is our top priority!