Overview
Welcome to Timexso. These Billing Terms & Conditions explain how we handle payments, pricing, and billing processes. By placing an order on our website, you agree to the following terms. Please read them carefully before completing your purchase.
1. Payment Methods
- We accept major credit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and PayPal.
- All payments must be made in U.S. dollars (USD).
- If you shop from outside the United States, your bank or payment provider may apply currency conversion fees.
2. Billing Information
- You agree to provide accurate and up-to-date billing details, including your name, billing address, email, and payment information.
- Please update your information promptly to avoid order delays or payment issues.
- Incorrect or outdated billing details may cause cancellation or delay of your order.
3. Pricing and Promotions
- Product prices may change at any time without prior notice.
- Promotional codes or discounts must be applied at checkout and cannot be retroactively applied to past orders.
- Discounts cannot be combined unless clearly stated.
4. Order Confirmation and Invoices
- After placing an order, you will receive a confirmation email with order details, billing information, and shipping method. This email serves as your receipt.
- A detailed invoice will be included with your shipment.
5. Payment Processing and Security
- By providing your payment details, you authorize us to charge your selected payment method for the total order amount.
- All payments are subject to authorization checks by your payment provider.
- If a payment fails, you will be notified by email and asked to provide an alternative method.
- Secure Processing: All credit card transactions are encrypted during transfer. We do not store your full payment details on our servers.
6. Refunds and Returns
- Refunds, returns, and exchanges are handled according to our Return & Refund Policy.
- If eligible, refunds will be issued to the original payment method used at checkout.
7. Order Issues and Disputes
- If you encounter a problem with your order, please contact us at sale@timexso.com. We will work to resolve it fairly and quickly.
- If you believe a charge is incorrect, please contact us before requesting a chargeback. This allows us to investigate and resolve the issue efficiently.
8. Contact Information
For billing questions or assistance, please reach us through:
Email: sale@timexso.com
Phone: (+1) 252-710-3092
Address: 142 Arnetty Dr, Cottontown, TN 37048, United States
Working Hours: 7:00 AM – 5:00 PM (Monday – Saturday)