Our services are available to customers in the United States and most international locations, except where prohibited by law. If your country is not supported, checkout will not be available.
Website: https://timexso.com
This Shipping Policy explains processing times, delivery estimates, fees, and procedures for shipping.
1. Business Days
- Business days are Monday through Saturday, excluding public holidays.
- Orders placed on Sundays or holidays will be processed on the next business day.
2. Order Cut-Off Time
- Orders confirmed before 5:00 PM (GMT-06:00) Central Standard Time (Chicago) are processed on the same business day.
- Orders placed after 5:00 PM CST will be processed on the next business day.
3. Shipping Origin
- Orders may ship from the United States or selected international fulfillment centers.
- The shipping origin depends on product availability and your location.
4. Order Processing
- Standard processing time: 1–3 business days after order confirmation.
- Processing may take longer during peak seasons or promotions.
- If there is a delay, customers will be notified by email.
5. Estimated Delivery Times
- United States: 4–7 business days after processing.
- International Orders: 10–20 business days after processing.
- Delivery times may vary depending on carrier capacity, customs clearance, destination, or weather conditions.
Note: Delivery estimates do not include processing time.
6. Shipping Fees
- United States Orders: Free shipping.
- International Orders: Flat rate of $7.99.
- All fees are shown at checkout before purchase.
7. Order Tracking
- A shipping confirmation email with a tracking number will be sent once your order ships.
- Tracking can be done directly on the carrier’s website.
8. Incorrect Address or Failed Delivery
- Please confirm your shipping address before completing checkout.
- Timexso is not responsible for orders shipped to incorrect addresses provided by customers.
- If an order is returned due to an invalid or undeliverable address, the customer may need to pay additional shipping fees for reshipment.
9. Returns & Refunds
- Items may be returned within 30 days of receiving your order.
- Products must be unused, in original condition, and include all packaging.
- For full details, please see our Return & Refund Policy.
10. Contact Information
For shipping-related questions, please contact us:
Email: sale@timexso.com
Phone: (+1) 252-710-3092
Address: 142 Arnetty Dr, Cottontown, TN 37048, United States
Working Hours: 7:00 AM – 5:00 PM (Monday–Saturday)